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You are here: Home / Archives for Workplace Issues

Five Things Your Boss Never Wants to Hear

May 18, 2017 By JaneCranston Leave a Comment

Five Things Your Boss Never Wants to Hear

Problem solving and leading are important skills every executive or manager needs to continuously hone. This is the interesting and fun part of the work. The less desirable aspect is what I call the “Five Things Your Boss Never Wants to Hear.”

What do these behaviors look like? [Read more…]

Filed Under: Managing People, Managing Your Career, Workplace Issues

Workplace Culture Shifts — Why and What to Do

May 4, 2017 By JaneCranston Leave a Comment

Workplace Culture Shifts — Why and What to Do

Sometimes it erupts, other times it rumbles and still again, it might flow in gently. However it arrives, workplace culture shifts can impact your workload, relationships, and job satisfaction.

Reasons Why Workplace Culture Shifts Happen

[Read more…]

Filed Under: Managing Your Career, Workplace Issues

Accountability — The Challenges and Rewards

April 20, 2017 By JaneCranston Leave a Comment

Accountability — The Challenges and RewardsIn its most basic form, accountability is holding yourself, another person or group, to the promises they made to do or not do something. Sounds simple enough. So why are most people hesitant to do so and why isn’t it more successful?

Here are a few aspects of accountability.

[Read more…]

Filed Under: Leadership Skills, Managing People, Workplace Issues

Who’s the Weak Link on Your Team?

March 23, 2017 By JaneCranston Leave a Comment

One of the first action items I suggest when coaching leaders is to assess the team they manage. We look at the members from every aspect — experience, technical skills, people and thought leadership, potential, and risk. From this comes a strategy on how to retain, advance, and enhance the individuals and the team. An inevitable outcome of the exercise, and its execution, is the identification of weak links. There are many ways a person falls into the weak link category. It’s important to approach the exercise with an open mind. More frequently than you might anticipate, obvious or first glance choices often don’t pass the selection test. Meaning, people you thought were weak links prove to be of greater value than the person you thought essential. Here are some things to consider when deciding. Previous performance indicates future outcomes. Regardless of what your financial advisor might say (they never guarantee anything), people who have done well in the past generally continue to do so in the future, whether in this role or another. You’re betting on their record of accomplishment. On the other hand, weak links generally have a history of mediocre or poor performance that has been overlooked or tolerated, even by you. Historians have their value. Particularly in certain fields, like HR and Finance, but not exclusively those areas. The team member who knows where the skeletons are buried, has been through good and bad times, has a vast network within the company, and understands why certain decisions were made or failed has great value. Warning: the person who lives solely in the past is often a weak link. Flexibility is underrated. The employee who can tolerate, even thrive, in disrupted or ever-changing environments gives you more options than those who are dedicated to a specific role or philosophy. This might be obvious but a change-resistant person can sabotage a great idea or the launching of an initiative. Inability to “go with the flow” or more importantly, champion the forward movement, is an imperative. Intellectual curiosity is essential. There are people looking for intellectual challenges and those who could care less. While the entire team doesn’t need to be visionaries, a certain level of desired brain exercising is needed in almost any job. Staff members who are content to keep things the way they are, either because they are risk adverse, incapable of higher thinking, or just plain lazy can be a huge impediment to team success. They make the list. High potential employees give you options. If you can’t imagine your group member at the next level or in a newly created job, they risk being on the weak link list. People without the skills or ambition to advance often impede growth for others by clogging the advancement pipeline and potentially being the reason newer, better performing, employees leave. Likeability is easier on everyone. I know this sounds like a dating game and a recipe for a lawsuit but individuals who are likable are better positioned to collaborate, have people help them when they really have no obligation to do so, and are just plain easier to be around. Who wants to manage the person everyone complains about — the naysayer or curmudgeon that people avoid whenever possible? They take too much energy from you and poison the spirit of the group. They are, potentially, a weak link. Dated skillsets can be deadly. When creating future department plans, innovation, streamlining, outsourcing, or job elimination are always possibilities that must be considered. If within this plan is a function that is no longer necessary, then the person who performs it must either be capable and willing to quickly contribute to another area or risk being redundant. Identifying such people, early in the game, is not only essential but fair. In the action plan, we highlight people at risk and consider options for them. Wait too long and they become weak links. You’re not going to be in this job forever. People hesitate to write their will because they can’t imagine dying. I hate to break it to them but... The same can be true of succession planning. Many strong leaders have figured out replacements for every role in their area of responsibility but their own. They don’t acknowledge they’re stalling their advancement because an obvious replacement is not in the wings. No disaster plan exists should something happen to them. Denial that they have not hired and groomed their successor can paralyze the process. And of course, no one above them is pushing for such information. If the person immediately below your level is not a candidate for your job, they may be a weak link. Maybe it’s you. Finally, there is the truth telling moment. In poker, they say, “if you don’t know who the turkey is at the table — it’s probably you.” I say, “If you don’t see a weak link in your team — it’s most likely you.” What are you going to do about it? Weak links are those individuals who are not performing to full capacity, have limited growth potential, or whose work is positioned to be outsourced or eliminated. They may be resistant or incapable of pivoting into a new role and responsibilities. They threaten the strength of the team and your future.One of the first action items I suggest when coaching leaders is to assess the team they manage. We look at the members from every aspect — experience, technical skills, people and thought leadership, potential, and risk. From this comes a strategy on how to retain, advance, and enhance the individuals and the team. [Read more…]

Filed Under: Leadership Skills, Managing People, Workplace Issues

Prevent Employees from Quitting — Do these Four Simple Actions

December 8, 2016 By JaneCranston Leave a Comment

Prevent Employees from QuittingWhat if I told you that as a manager / leader / boss / group head, you have enormous power and influence over whether your employees stay or quit. What if I said you could prevent employees from quitting? What would you say?

My guess is it would be something like, “The budget is the budget and I have no way of giving someone more money.” Or, “I don’t make the rules or set the strategy — it’s beyond my control.” You might be right about your lack of influence but where you are mistaken is thinking that the company mission or employee compensation are the reasons most people quit their jobs. [Read more…]

Filed Under: Leadership Skills, Managing People, Workplace Issues

Seeking Feedback from Your Boss? Ask.

September 29, 2016 By JaneCranston Leave a Comment

Seeking Feedback from Your Boss? Ask.

More than a few times this month an executive coaching client of mine said, “I wish I knew where I stood with my boss and how I am viewed by other decision makers.” I’m sure a number of other people were seeking feedback and thinking the same thing, though they may not have expressed it so specifically.

My simple answer is, “ask.”

The question that follows is, “How?” and “When?” [Read more…]

Filed Under: Managing Your Career, Workplace Issues

How Do You Deal with Your Feelings About Work and Your Boss

September 1, 2016 By JaneCranston Leave a Comment

How Do You Deal with Your Feelings About Work and Your Boss“I’ve learned that people will forget what you said, people will forget what you did but people will never forget how you made them feel.” —Maya Angelou

Stumbled upon this quote and almost immediately had a visceral reaction. I contemplated the question, “How do you deal with your feelings?” I flashed back to experiences in grade school, high school, my first job, my last corporate job and everything in-between. While I have many wonderful memories of good people doing right by me, what makes my chest tighten are the times I was made to feel, worthless, different, incompetent, and unwanted. [Read more…]

Filed Under: Executive Coaching, Managing People, Workplace Issues

Everyone Wants to Be A Leader — Few Know How

August 4, 2016 By JaneCranston Leave a Comment

Everyone Wants to Be A Leader — Few Know How

“At higher levels (of an organization) all leadership problems are behavioral.” This is the belief of well-known and highly recognized, executive coach and coaching leader, Marshall Goldsmith. He is the author of the best seller, “What Got You Here Won’t Get You There.” Marshall and I agree that at leadership levels everyone is smart, educated, and experienced. They may be a leader; however, it’s the way they act and treat others that can get them into trouble and compromises their leadership abilities. This might be you. [Read more…]

Filed Under: Leadership Skills, Managing Your Career, Work Life Balance, Workplace Issues

Mid-Year Career Checklist

July 21, 2016 By JaneCranston Leave a Comment

Mid-Year Career ChecklistThere is no better time than the present to assess, re-evaluate, and change some metrics and ways of getting things done in your work life. Here is a mid-year career checklist that covers some areas you might want to consider. [Read more…]

Filed Under: Managing Your Career, Work Life Balance, Workplace Issues

Commitment to Diversity in the Workplace

May 12, 2016 By JaneCranston Leave a Comment

Commitment to Diversity in the WorkplaceOver past decades the issue of diversity has taken a very visible place in the growth and structuring of the workplace population. Whether it was caused by mandates or natural shifts in population, the job sites look quite different.

The challenge, as I see it, is not only to continue to push for more diversity in the two major categories — gender and race/ethnicity — but also in less obvious areas such as education, energy, and temperament. It is these less noticeable areas where, I believe, the most opportunity and riches exists. [Read more…]

Filed Under: Managing People, Workplace Issues

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