Problems at more senior levels of management are rarely because individuals lack intelligence, skills, experience or confidence. A problem boss is almost always about behavior — poor behavior.
Sure, the guy is smart, but his default motivator is yelling. She’s knowledgeable but takes credit for everything. You either know, work with, or watch, these so-called “leaders.” So, have I! [Read more…]


“I should’ve, could’ve, would’ve,” the three cries people who never really became what they had the potential to become often say. It’s too bad because now, more than ever, needs and opportunities exist in a broad range of fields, locations, and levels — independently, locally, nationally, and globally. More than one CEO has
“I’ve learned that people will forget what you said, people will forget what you did but people will never forget how you made them feel.” —Maya Angelou
I was administered my first 360 review as a Senior Manager. I was instructed to hand out forms to my direct reports that would be collected and scored. HR would let me know when the results were in. The day of reckoning came and I found myself in a room of other Senior Managers and the Head of HR. We were given an envelope containing our scores. As we opened our feedback sheets there was dead silence. Some people went pale, others got angry, there were many “whats!!!!,” a few seemed quite content. Everyone then stood up, left the room, and that was the last I ever heard of or discussed my 360 review.
I’m a big advocate of creating goals for myself and others. I encourage my executive coaching clients to create goals for themselves and the people they lead and manage. The challenge is to know the types of goals and how to use them constructively.
LinkedIn profiles, resumes, bios, networking plans, these, and many more items should be a living part of every manager, executive, and leader’s career action strategy. While most of my executive coaching clients would agree, you’d be surprised (maybe you wouldn’t) how few of them have any, no less a current assortment of career tools.
People call or e-mail me on a regular basis saying they are thinking about hiring an executive coach but they’re not sure how to determine who’s good, who isn’t, and which person would be the best fit for their coaching needs.
In another career (as you know I’ve had a few) I joined a large, brand named, organization as a senior leader of a newly forming division. The concept, while not new, was different from the core business. When I interviewed for the job, my future boss gave me the challenge, “You‘ll be in charge of creating the culture of this group.” I accepted not knowing exactly what that meant or how I was going to do it. I knew many groups evolved into what they became, somewhat haphazardly, with only a select few working from a defined vision. I also knew we had to be the latter because 598 of the 600 people who worked for me were not in Headquarters but working at 60+ locations and haphazard could easily turn into chaos.