Tara Parker Pope is a journalist and author who specializes in health and wellness. She is a frequent contributor to the New York Times and authors the “Well” blog. In a recent article, “For a Healthier 2021, Keep the Best Habits of a Very Bad Year,” she stresses there is much to learn and continue from the pandemic days of 2020. She encourages us to build from them rather than start over in this new year. [Read more…]
Questions and Statements to Carry Into 2021
Over this past challenging year, I made a habit of collecting questions and statements which helped me, influenced me, and/or calmed me down. I had a frequent need for all at times. I thought I should share a few of them with you as we go into a new pandemic year.
A few questions and statements to consider. [Read more…]
Customer Service and Company Culture the Tony Hsieh Way
I have heard and used the phrases company culture and customer service numerous times in the past few weeks. In one instance it was helping an executive coaching client choose among potential employers. In another situation, listening to a client’s fear her firm was losing its culture of emphasizing customer service, and finally, listening to an NPR interview on the subject, through the eyes of a highly successful internet entrepreneur. [Read more…]
The End Goal is Not All That Counts
Those of you who have read my column on a regular basis know I am a strong advocate of goals and objectives. I encourage executive coaching clients to ask, “Where am I going?”, “How will I get there?”, “What will the end look like?” and “How do I measure success?” That said, I see all too often a drive to the finish that can at best, be exhausting, and at worst a disaster. [Read more…]
Wealth — It’s Not Just About Money
Rob Henderson is currently a Ph.D. candidate at the University of Cambridge. In his recent article “Everything I Know About Elite America I Learned from ‘Fresh Prince’ and ‘West Wing’,” he discusses, with a good amount of humor and self-deprecation, how a boy born in poverty, raised in foster homes, naïve to many of the most obvious ways of middle and upper income class life, learned about wealth (particularly the value of quality education), and how it was measured, by watching enormous amounts of television throughout his life. [Read more…]
Coping in Challenging Times – Actions and Mindset
I had a phone conversation with my good friend Doris. Doris has an interesting and rich life. She was one of the founders of the Food Network, is on the Board of a large University, earned a PhD later in life, traveled the world, and is politically active (for a time she called the White House daily). She is a daily tennis player, lives in three places in the US, and has such a busy social schedule you must book her well in advance. Did I mention she’s 83 (and her husband is a robust 93)? [Read more…]
Protect Your Job in Challenging Times — 10+ Steps
Manage Up: Have as much contact and visibility with your boss and boss’s boss as possible. Make interactions mostly business and put in some casual conversation. (It can be very lonely and isolating at the top.) Do what I call casual encounters — except you plan them. [Read more…]
Life Transitions — We’re All in Them, Including You — Part 2
Everyone is in a life transition, particularly during these challenging times.
In my last Competitive Edge Report; I introduced the research of Bruce Feiler, the bestselling author of “Life in Transition — Mastering the Change at Any Age.” I studied his work, which involved the interviewing of people who had made significant changes in their lives, how they coped with the life transition process and flourished in the outcome. Feiler showed how non-linear our lives can be and that “disruptions” (which occur, on average, every 12 – 18 months) can be voluntary, involuntary, personal, or community-wide. For most of the interviewees there was a “lifequake.” These are dramatic, chaotic, even catastrophic, occurrences in our lives that cause upheaval and bring about change, a new sense of self and renewal. [Read more…]
Life Transitions — We’re All in Them, Including You
Life transitions — those voluntary or involuntary changes we make, personally or as a community, is the basis of the book “Life is in the Transitions – Mastering the Change at Any Age.”
Some of you know the work of Bruce Feiler, a New York Times best-selling author, who made his mark with a book called “Council of Dads.” (It later became a highly respected television program.) Bruce was diagnosed with a serious, potentially terminal, illness. He assumed he was not going to see his twin girls grow up. He gathered six key men in his life and asked them to form a group that would guide his children into the future. It was a brave, insightful, and creative project embraced by many worldwide. FYI — he survived and thrived. [Read more…]
Power of Resilience in the Workplace
I stumbled upon a TEDX Talks, given by Lucy Hone, the Director of the New Zealand Institute of Wellbeing and Resilience. You learn in the program she had been studying the area of resilience before the famous earthquakes in Christchurch of 2011. Working with victims and communities post event helped her create practical applications of what she had learned academically. In 2014 she suddenly and tragically lost a young daughter in a terrible car accident. It was then she realized she needed to teach herself what she knew professionally if she wanted to move forward and help her sons. Her continued research and personal experience helped her narrow her understanding of resilience into three categories of mindset and behavior. [Read more…]
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