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You are here: Home / Archives for Leadership Skills

Drive-by Delegating Doesn’t Work

June 29, 2017 By JaneCranston Leave a Comment

Are you delegating by using the drive-by method of leadership?

Do you express half-baked ideas with few instructions and expect people to follow through?

Projects aren’t delivered on time because you never articulated the deadline?

Are casual encounters your favorite time to ask for a specific piece of work to get done? [Read more…]

Filed Under: Leadership Skills, Managing People, Workplace Skills

Accountability — The Challenges and Rewards

April 20, 2017 By JaneCranston Leave a Comment

Accountability — The Challenges and RewardsIn its most basic form, accountability is holding yourself, another person or group, to the promises they made to do or not do something. Sounds simple enough. So why are most people hesitant to do so and why isn’t it more successful?

Here are a few aspects of accountability.

[Read more…]

Filed Under: Leadership Skills, Managing People, Workplace Issues

Contributing too Much Value in the Workplace?

April 6, 2017 By JaneCranston Leave a Comment

Contributing too Much Value in the Workplace?No one is indispensable, especially at work. I promise you. But many of us need to feel we are irreplaceable or unique, or surely act as if it were true.

In his best-selling book, “What Got You Here Won’t Get You There,” executive coach to the elite, Marshal Goldsmith, lists 20 behaviors rising leaders exhibit that hinder performance and destroy a positive and productive work culture. One of those traits is adding too much value. [Read more…]

Filed Under: Leadership Skills, Managing People, Managing Your Career

Who’s the Weak Link on Your Team?

March 23, 2017 By JaneCranston Leave a Comment

One of the first action items I suggest when coaching leaders is to assess the team they manage. We look at the members from every aspect — experience, technical skills, people and thought leadership, potential, and risk. From this comes a strategy on how to retain, advance, and enhance the individuals and the team. An inevitable outcome of the exercise, and its execution, is the identification of weak links. There are many ways a person falls into the weak link category. It’s important to approach the exercise with an open mind. More frequently than you might anticipate, obvious or first glance choices often don’t pass the selection test. Meaning, people you thought were weak links prove to be of greater value than the person you thought essential. Here are some things to consider when deciding. Previous performance indicates future outcomes. Regardless of what your financial advisor might say (they never guarantee anything), people who have done well in the past generally continue to do so in the future, whether in this role or another. You’re betting on their record of accomplishment. On the other hand, weak links generally have a history of mediocre or poor performance that has been overlooked or tolerated, even by you. Historians have their value. Particularly in certain fields, like HR and Finance, but not exclusively those areas. The team member who knows where the skeletons are buried, has been through good and bad times, has a vast network within the company, and understands why certain decisions were made or failed has great value. Warning: the person who lives solely in the past is often a weak link. Flexibility is underrated. The employee who can tolerate, even thrive, in disrupted or ever-changing environments gives you more options than those who are dedicated to a specific role or philosophy. This might be obvious but a change-resistant person can sabotage a great idea or the launching of an initiative. Inability to “go with the flow” or more importantly, champion the forward movement, is an imperative. Intellectual curiosity is essential. There are people looking for intellectual challenges and those who could care less. While the entire team doesn’t need to be visionaries, a certain level of desired brain exercising is needed in almost any job. Staff members who are content to keep things the way they are, either because they are risk adverse, incapable of higher thinking, or just plain lazy can be a huge impediment to team success. They make the list. High potential employees give you options. If you can’t imagine your group member at the next level or in a newly created job, they risk being on the weak link list. People without the skills or ambition to advance often impede growth for others by clogging the advancement pipeline and potentially being the reason newer, better performing, employees leave. Likeability is easier on everyone. I know this sounds like a dating game and a recipe for a lawsuit but individuals who are likable are better positioned to collaborate, have people help them when they really have no obligation to do so, and are just plain easier to be around. Who wants to manage the person everyone complains about — the naysayer or curmudgeon that people avoid whenever possible? They take too much energy from you and poison the spirit of the group. They are, potentially, a weak link. Dated skillsets can be deadly. When creating future department plans, innovation, streamlining, outsourcing, or job elimination are always possibilities that must be considered. If within this plan is a function that is no longer necessary, then the person who performs it must either be capable and willing to quickly contribute to another area or risk being redundant. Identifying such people, early in the game, is not only essential but fair. In the action plan, we highlight people at risk and consider options for them. Wait too long and they become weak links. You’re not going to be in this job forever. People hesitate to write their will because they can’t imagine dying. I hate to break it to them but... The same can be true of succession planning. Many strong leaders have figured out replacements for every role in their area of responsibility but their own. They don’t acknowledge they’re stalling their advancement because an obvious replacement is not in the wings. No disaster plan exists should something happen to them. Denial that they have not hired and groomed their successor can paralyze the process. And of course, no one above them is pushing for such information. If the person immediately below your level is not a candidate for your job, they may be a weak link. Maybe it’s you. Finally, there is the truth telling moment. In poker, they say, “if you don’t know who the turkey is at the table — it’s probably you.” I say, “If you don’t see a weak link in your team — it’s most likely you.” What are you going to do about it? Weak links are those individuals who are not performing to full capacity, have limited growth potential, or whose work is positioned to be outsourced or eliminated. They may be resistant or incapable of pivoting into a new role and responsibilities. They threaten the strength of the team and your future.One of the first action items I suggest when coaching leaders is to assess the team they manage. We look at the members from every aspect — experience, technical skills, people and thought leadership, potential, and risk. From this comes a strategy on how to retain, advance, and enhance the individuals and the team. [Read more…]

Filed Under: Leadership Skills, Managing People, Workplace Issues

What Good Parents Do That Bad Leaders Don’t

March 9, 2017 By JaneCranston Leave a Comment

What Good Parents Do That Bad Leaders Don’t

Much can be learned from parenting. I’m always amazed at how seemingly good parents find it hard to apply those skills with their employees. As a successful parent, you are… [Read more…]

Filed Under: Leadership Skills, Managing People, Workplace Skills

Prevent Employees from Quitting — Do these Four Simple Actions

December 8, 2016 By JaneCranston Leave a Comment

Prevent Employees from QuittingWhat if I told you that as a manager / leader / boss / group head, you have enormous power and influence over whether your employees stay or quit. What if I said you could prevent employees from quitting? What would you say?

My guess is it would be something like, “The budget is the budget and I have no way of giving someone more money.” Or, “I don’t make the rules or set the strategy — it’s beyond my control.” You might be right about your lack of influence but where you are mistaken is thinking that the company mission or employee compensation are the reasons most people quit their jobs. [Read more…]

Filed Under: Leadership Skills, Managing People, Workplace Issues

Does Your Organization Need Fixing? Why Training Isn’t the Solution

November 10, 2016 By JaneCranston Leave a Comment

Does Your Organization Need Fixing? Why Training Isn’t the SolutionNo use fixing the roof if the foundation is crumbling. The same could be said for the training and development of staff in a broken organization. Too much time, money and energy is spent in the workplace touting sporadic and conflicting training of mid and entry-level employees. I am not referring to skills learning, for that is [Read more…]

Filed Under: Leadership Skills, Managing Your Career, Workplace Skills

Traits of Great Leaders

October 13, 2016 By JaneCranston Leave a Comment

Traits of Great LeadersWhat are the traits of great leaders? A number of my executive coaching clients are either trending towards, or are already in, significant leadership roles. There is also another group of smart individuals who aspire to such positions.

Leading doesn’t have just one aspect. There are thought leaders, people leaders, bad times and good times leaders, as well as those great with start-ups, and others who thrive in more mature environments, product leaders, and culture drivers, to name just a few. Not everyone is good at all of them and not every position [Read more…]

Filed Under: Leadership Skills

Leadership Lessons from Captain Sullenberger (“Sully”)

September 15, 2016 By JaneCranston Leave a Comment

Leadership Lessons from Captain Sullenberger (“Sully”)

CCBY: Greg L and Ingrid Taylar

Because of the release last week and the subsequent attention to the movie “Sully” (starring Tom Hanks and directed by Clint Eastwood), I found myself curious about this pilot who landed the passenger flight US Airways 1549 in the Hudson River. . Who is this man? What did he know? How had he learned it? Was it instinct or training? Skill or luck? Are leaders, such as this, made or born? [Read more…]

Filed Under: Leadership Skills, Workplace Skills

Everyone Wants to Be A Leader — Few Know How

August 4, 2016 By JaneCranston Leave a Comment

Everyone Wants to Be A Leader — Few Know How

“At higher levels (of an organization) all leadership problems are behavioral.” This is the belief of well-known and highly recognized, executive coach and coaching leader, Marshall Goldsmith. He is the author of the best seller, “What Got You Here Won’t Get You There.” Marshall and I agree that at leadership levels everyone is smart, educated, and experienced. They may be a leader; however, it’s the way they act and treat others that can get them into trouble and compromises their leadership abilities. This might be you. [Read more…]

Filed Under: Leadership Skills, Managing Your Career, Work Life Balance, Workplace Issues

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